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Delay Management Training Course

Delay Management training brings your team up to speed on ideas to make a delay less noticeable. A famous example was when De Bono lengthened the walk to the baggage pick up in an airport. This meant people took more time to walk and when they got to the baggage carousel then their bags were there “quicker”.

In today’s fast paced world, managing delays can be a challenging and crucial aspect of project management. This training course will equip you with practical techniques to keep your projects on track and maintain strong relationships with customers. Your facilitator will provide insights on how to handle multiple expectations and maintain trust during times of delay. Don’t let delays derail your relationships and credibility. Discover how to handle delays with confidence and professionalism. Delays are an inevitable part of parcel of delivery, so managing the delay is immensely powerful!

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What Our Previous Participants Think About The Delay Management Training Course

Key Learning Outcomes

‘Delay Management’ Workshop Content:

  • Strategies for mitigating and managing delays proactively
  • Effective communication methods for informing clients of delays
  • Techniques for negotiating with customers on extended deadlines or revised project plans
  • Identifying and addressing any potential sources of delay early on in the project planning process
  • Utilising project management tools and techniques to monitor and track progress and potential delays
  • Establishing clear communication channels and protocols for relaying key information about delays
  • Importance of documenting all delays and their impact on the project timeline and budget
  • Service recovery strategies when failure occurs.

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Kelvin Muchiri profile picture
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The course was very informative and it presented exceptionally well!
Kelvin Muchiri
Rhonda Rees profile picture
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Really found inspiration and hope in what Michelle provided
Rhonda Rees
Kate Bartlett profile picture
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Amazing course! Engaging, fun and learnt so much. Thank you always.
Kate Bartlett
Vicki Hutchinson profile picture
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Tom was a fabulous trainer very knowledgeable and able to provide practical real life examples and tools that will prove extremely useful.
Vicki Hutchinson
Yonas Masrsha Tesfaye profile picture
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Best every course
Yonas Masrsha Tesfaye
Ethan Calleja profile picture
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Dr Marny Lishman crated an amazing space that not only was open, safe and caring, but gave insight into many different aspects of resilience. She apprieciated different perspectives and opened discussions that were supported and wise. The presentation was targeted and had the perfect balance of knowledge and reflection. I would encourage this workshop for any team, especially those preparing of have gone through organisational change!
Ethan Calleja
Nedra Vanden Driesen profile picture
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Did this course in a session at Professional Services Review Training .Very helpful especially in my work in Public Health .Lots of useful ‘tips and tricks ‘
Nedra Vanden Driesen