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Performance Management Training Course

One of the more challenging and difficult tasks for any manager is, performance management for underperforming staff. Engaging staff about their poor performance is tough. However, organisational survey data tells us that, falling performance is one of the biggest gripes for employees. Let’s be really clear – employees want managers to deal with poor performers.

This in-house performance management training course helps Australian managers handle performance conversations with skill and confidence. So, what’s the problem? The problem is that it takes courage, commitment, time and skill to effectively manage poor performance. Too many managers avoid performance management discussions with the excuse that “they have not been adequately trained, or, they are not fully aware of the organisation’s performance management policies or the legal environment.” This breakthrough course ensures managers have no remaining excuses to procrastinate on performance management. The performance management in-house workshop course looks at ways to retain employees, and fix any performance management issues.

Performance Management Training – In-House Workshop

The performance management in-house training option is highly recommended. There are 2 major advantages. Your people will learn some tips and skills. But we can also address specific performance management issues within your organisation. We can tailor the workshop content to reflect your performance review processes, HR frameworks, and operational challenges.

It can be a touchy subject, and we can always apply “Chatham House Rules” to encourage more input and dialogue.

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Testimonial

What Our Previous Participants Think About The Performance Management Training Course

Course Description

This program will provide your staff with a range of skills and knowledge to better manage and address poor performance. Drawing on current data and using a very practical approach, this program will give your managers the confidence to better manage performance and work towards improved outcomes and productivity. Equip your team with real-world tools to lift accountability, tackle underperformance, and align expectations.

*** Please note, we can incorporate your performance management policy and procedure and any other relevant organisational information into the program.***

Your tailored Performance Management inhouse training course will give participants the skills to:

  • Give regular and effective feedback.
  • Develop strategies to manage poor performance.
  • Build rapport to generate trust and manage resistance.
  • Use effective communication techniques to empower others.
  • Manage high performers who can sometimes cause chaos.
  • Incorporate evidence based outcomes in performance management.
  • Address avoidance behaviours and strengthen your leadership team’s ability to manage performance proactively.
  • Set appropriate behavioural targets as well as other more quantifiable targets.
  • Create a culture that fosters high performance and high expectations.
  • Apply structured performance conversations that align with HR compliance and Fair Work standards.
  • Understand what games people will play to “widen the goalposts”.
  • Link reward recognition and feedback.
  • Counter staff that have “quit and stayed”.
  • Build self-control into performance discussions.
  • Set boundaries with staff.
“Left unchallenged or managed badly, poor performance will impact on morale, staff engagement and ultimately, performance.”

Performance Management In-House Program Details

Group Size: An ideal group size is 6 – 10 participants. “Tailored for Fair Work and current HR frameworks”

Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.

Duration: This course can be adapted to fit with your timeframe.

Cost: Upon request.

Target Audience: Managers, Team Leaders and Supervisors

Frequently Asked Questions

What does this performance management training course cover?
This course covers practical performance management skills including setting expectations, giving constructive feedback, managing underperformance, improving accountability, and conducting performance conversations professionally and confidently.
Is this course suitable for new managers and supervisors?
Yes. The training is designed for managers, supervisors, team leaders, and anyone responsible for managing employee performance. The course provides practical tools that can be applied immediately in the workplace.
Will participants learn how to handle difficult performance conversations?
Absolutely. Participants learn structured approaches for managing difficult conversations, addressing poor performance early, maintaining professionalism, and reducing defensiveness during discussions.

What you receive within 24 hours at no cost:

  • a program outline
  • a bio of a proposed facilitator
  • program cost
  • possible dates (if requested)

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Kelvin Muchiri profile picture
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The course was very informative and it presented exceptionally well!
Kelvin Muchiri
Rhonda Rees profile picture
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Really found inspiration and hope in what Michelle provided
Rhonda Rees
Kate Bartlett profile picture
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Amazing course! Engaging, fun and learnt so much. Thank you always.
Kate Bartlett
Vicki Hutchinson profile picture
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Tom was a fabulous trainer very knowledgeable and able to provide practical real life examples and tools that will prove extremely useful.
Vicki Hutchinson
Yonas Masrsha Tesfaye profile picture
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Best every course
Yonas Masrsha Tesfaye
Ethan Calleja profile picture
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Dr Marny Lishman crated an amazing space that not only was open, safe and caring, but gave insight into many different aspects of resilience. She apprieciated different perspectives and opened discussions that were supported and wise. The presentation was targeted and had the perfect balance of knowledge and reflection. I would encourage this workshop for any team, especially those preparing of have gone through organisational change!
Ethan Calleja
Nedra Vanden Driesen profile picture
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Did this course in a session at Professional Services Review Training .Very helpful especially in my work in Public Health .Lots of useful ‘tips and tricks ‘
Nedra Vanden Driesen